Division: Information Technology
Company: Vifor Pharma
Seniority Level: Manager
Vifor Pharma a world leading Nephrology, Iron Deficiency and Cardio-Renal pharmaceutical company are experiencing rapid growth due to pipeline realization and optimization. In addition, the global information technology group is expanding to meet the needs of the business with new tools and technologies to bring lifesaving and life improving medicines to patients.
As such a position has arisen for an IT Technology Service & Process Manager at our HQ in Glattbrugg covering 1st and 2nd line support and ensuring the quality of tickets risen, managing vendors to drive customer satisfaction internally and drive continuous improvement initiatives relevant to the role. Ideally you will have performed a similar role in the past to a high standard and have worked in pharmaceuticals or another multifunctional regulated industry.
At Vifor Pharma, we use our skills, dedication, and entrepreneurial spirit to offer innovative solutions in iron deficiency, nephrology and cardio-renal therapies, so we can help patients around the world live better, healthier lives. This is why we come to work every day.
Are you empowered to create a better world, and be part of life changing work? As a global pharmaceutical company, we offer the chance to be part of a worldwide team, where passion and commitment are met with opportunities for professional and personal development. Learn more at viforpharma.com/career.
As we work to support patients, we also take care for our employees’ professional and personal growth and well-being. We show appreciation and recognition through attractive benefits that will enhance your life, develop you, empower you to grow, and create your own career journey with us.
If you find that the role above is not suitable for your experience or career goals, but you want to keep in touch and learn more about Vifor Pharma and future career opportunities, join our Vifor Pharma Talent Community.