Serialization Specialist - St. Gallen and Zurich

Location: Switzerland - St Gallen

Division: Supply Chain

Company: Vifor Pharma

Seniority Level: Specialist

Julia Quentmeier

International Talent Acquisition Specialist

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About You

In this position, you are responsible for the Global Vifor Serialization System (VSS, based on TraceLink and Laetus) and process including the global business process and partners. You report directly to the Team Lead Supply Chain & Serialization. 

Your main tasks are the following:
  • Plan and manage global serialization, track & trace changes and projects from the business side in close collaboration with the Serialization Project Team and IT, across sites and aligned with all stakeholder and in line with the company strategy
  • Responsible that the VSS users are able to perform the tasks by providing guidance, knowledge, training and overall support
  • Manage global documentation (SOPs, PRCs)
  • Support local stakeholders in optimizing the use of the VSS and linked processes
  • EU alert management
  • Troubleshooting in VSS
The successful candidate needs to have excellent communication skills and the ability to work successfully across different sites, functions and management levels, and will bring the following profile:
  • Experience with serialization systems
  • Experience in the pharmaceutical industry 
  • Experience with packaging line 
  • Fluency in English
  • German or French language skills would be of advantage 
You describe yourself as a customer- and service-oriented personality. You show a high level of flexibility, work effectively in a cross-functional and cross-regional environment and are able to adapt to the ever-changing business environment. We are looking for someone who is a role model for others in terms of the Vifor Pharma Values and continuously displays a positive can-do attitude. Finally, your proven experience in a similar position will allow you to be successful in this position and in line with Vifor Pharma values.

About Us

At Vifor Pharma, we use our skills, dedication, and entrepreneurial spirit to offer innovative solutions in iron deficiency, nephrology and cardio-renal therapies, so we can help patients around the world live better, healthier lives. This is why we come to work every day.
Are you empowered to create a better world, and be part of life changing work? As a global pharmaceutical company, we offer the chance to be part of a worldwide team, where passion and commitment are met with opportunities for professional and personal development. Learn more at

What you can expect of us

As we work to support patients, we also take care for our employees’ professional and personal growth and well-being. We show appreciation and recognition through attractive benefits that will enhance your life, develop you, empower you to grow, and create your own career journey with us.


  • Open, safe and inclusive culture that fosters creativity and unleashes individual potential, whether in laboratories, manufacturing sites, in the field, or offices
  • Learning opportunities that enhances your skill set focused on business and personal effectiveness, leadership and management skills, and much more
  • Flexible workplace environment, home office opportunities, competitive vacation entitlement
  • Attractive financial participation schemes, adapted regionally, that provide employees with additional security for every life situation, including: Pension plans, participation schemes, and savings plans

Join Vifor Pharma Talent Community

If you find that the role above is not suitable for your experience or career goals, but you want to keep in touch and learn more about Vifor Pharma and future career opportunities, join our Vifor Pharma Talent Community.

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